Agenda Day 3

ROI & Value Creation

7:30 am - 8:30 am EST BREAKFAST

8:30 am - 8:35 am EST DAY THREE WELCOME

8:35 am - 9:05 am EST FIRESIDE CHAT: Leveraging Agentic AI Within Automation Programs for Maximum Efficiency Gains

Saeed Contractor - Global Head of the Intelligent Automation CoE, Tech, Uber
Neil Aronson - Global Head and Senior Director Strategic Sourcing & Vendor Risk, Coinbase

•    How agentic AI is reshaping Uber’s automation ecosystem, moving from scripted workflows to intelligent, self-optimizing systems.
•    Practical lessons on designing, deploying, and governing agent-driven automation that balances autonomy with oversight
•    Tangible business outcomes Uber has realized, from reduced operational friction to improved customer and partner experiences

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Saeed Contractor

Global Head of the Intelligent Automation CoE, Tech
Uber

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Neil Aronson

Global Head and Senior Director Strategic Sourcing & Vendor Risk
Coinbase

9:05 am - 9:35 am EST KEYNOTE: The Future of Agentic Commerce: How Autonomous Agents Will Redefine Consumer and Business Experiences

Duan Peng - former Chief AI and Data Officer, Ashley Furniture

•    How agentic AI will transform shopping, procurement, and marketplace interactions through always-on, autonomous decision-making 
•    The infrastructure, standards, and safeguards needed to enable trustworthy agent-to-agent commercial ecosystems 
•    What businesses must do today to stay competitive as agent-driven experiences reshape customer expectations and value creation

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Duan Peng

former Chief AI and Data Officer
Ashley Furniture

9:35 am - 9:45 am EST BENCHMARK SURVEY



•    Defining what business value means
•    Real-world examples across industries: from autonomous customer service agents  to dynamic R&D copilots
•    What it takes to move from experimentation to production—including data, architecture, and change management
•    Best practices for optimizing inferences
•    How to measure ROI, value creation, and performance gains in real-world agentic deployments
•    Lessons from enterprises that successfully moved from pilot experiments to production-ready agent ecosystems

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Prakash Reddy

Head Of Data Engineering & AI Enablement
Atlassian

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Duan Peng

former Chief AI and Data Officer
Ashley Furniture

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Ahmad Fattahi

Executive Director, Generative AI
Genentech

10:30 am - 11:00 am EST BUSINESS MEETINGS | concurrent with INNOVATOR USE CASE: Unleashing AI To Transform Customer SupportĀ - How It Took a Village To Make It Happen and Succeed

Prakash Reddy - Head Of Data Engineering & AI Enablement, Atlassian
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Prakash Reddy

Head Of Data Engineering & AI Enablement
Atlassian

11:05 am - 11:35 am EST BUSINESS MEETINGS | concurrent with MENTORSHIP PROGRAM


11:40 am - 12:10 pm EST BUSINESS MEETINGS | concurrent with MENTORSHIP PROGRAM

12:15 pm - 12:45 pm EST BUSINESS MEETINGS | concurrent with MENTORSHIP PROGRAM

12:45 pm - 12:55 pm EST CLOSING REMARKS