Katya Hall

Katya Hall

CIO – Health Systems McKesson

Katya Hall is Chief Information Officer for McKesson’s Health Systems segment, overseeing a $100M technology portfolio and supporting 120,000+ users. With 20+ years of leadership at Fortune 100 organizations, Katya drives transformation through agentic AI, advanced analytics, and data product commercialization. She is recognized for delivering $1B in savings, turning around customer experience, and launching market-differentiating platforms. Katya is an active industry thought leader, published author, and recipient of multiple awards for technology innovation and operational excellence.

Agenda Day 2

4:10 PM PANEL DISCUSSION: Best Practices for Change Management in the Age of Agentic AI

•    Strategies for preparing teams and leaders for agent-driven workflows and decision augmentation
•    How to communicate the value, purpose, and limitations of agentic AI to minimize fear and resistance
•    Designing training, upskilling, and human-in-the-loop practices that empower employees
•    Organizational structures and governance models that support sustainable AI adoption
•    Lessons from early adopters on pacing change, managing risk, and maintaining alignment during transformation

Agenda Day 3

9:55 AM PANEL DISCUSSION: The ROI Imperative – Discussing Strategic Pathways to Achieving Business Value

•    Defining what business value means
•    Real-world examples across industries: from autonomous customer service agents  to dynamic R&D copilots
•    What it takes to move from experimentation to production—including data, architecture, and change management
•    Best practices for optimizing inferences
•    How to measure ROI, value creation, and performance gains in real-world agentic deployments
•    Lessons from enterprises that successfully moved from pilot experiments to production-ready agent ecosystems