Chad Aronson

Chad Aronson

Global Head of Intelligent Automation Uber

Chad Aronson is the Global Head of Intelligent Automation within FinTech, leading Uber to build an enterprise-wide capability to optimize processes and bend the cost curve by creating a digital workforce. Mr. Aronson joined Uber in 2018 after serving as Director of Program Management at Salesforce where he was responsible for program management for Employee Success (HR Systems) and Customer Success Group portfolios, which included overall accountability for the life cycle of all technology programs. He was pivotal in driving a global rollout for Workday as well as a company-wide mobile application that transformed the way Salesforce provides performance reviews and constant feedback (showcased in Dreamforce 2017). Prior to joining Salesforce, Chad was the Senior IT Channel Delivery Manager at Blue Shield of California, where he led program teams for the $1B membership and claims transformation program including EDI and IVR platforms. He was responsible for introducing a lightweight scrum project management process, which was leveraged throughout all work streams fostering productivity and key project delivery. Mr. Aronson holds a Bachelor of Arts degree in Information Systems Management, Finance, and Accounting from the University of Cincinnati College of Business.

Agenda Day 1

3:50 PM INTERACTIVE ROUNDTABLES


1. ROUNDTABLE: Leveraging Agentic AI for Intelligent Automation 

Led by Chad Aronson, Global Head of Intelligent Automation COE, Uber 

This roundtable discusses how enterprises are leveraging agentic AI for intelligent automation to unlock new levels of productivity and agility. Attendees will exchange practical insights on how they have adjusted their automation strategies, tapped into AI-driven process mining, and revamped their processes to scale AI-driven automation, while addressing governance, interoperability, workforce transformation, and measurable business impact.

2. ROUNDTABLE: Effective Strategies to Tackle Skill Gaps, Increase AI Literacy, and Establish Trust to Drive Adoption

Led by Jason McKay, CIO, Riggs Distler

Think beyond systems, architectures, and deployments and instead confront the human transformation required for agentic AI to succeed. As AI agents evolve into autonomous team members embedded in workflows, decision-making, and operations, the technology roadmap is only half the story. This roundtable looks at the rise of agentic AI through the lens of workforce readiness, exploring how leaders must redesign roles, collaboration models, communication norms, and organizational trust so humans and agents can work side-by-side. Attendees will gain a strategic, people-centric lens on integrating agentic AI at scale, understanding not just how to build agents but how to build a workforce and culture prepared to thrive with them.

3.ROUNDTABLE: Navigating the Changing Tokenomics to Avoid the Million Dollar Day

Led by Frederique De Letter, Head of Data Analytics & AI, Plante Moran

As AI adoption accelerates, the economics of tokens—the units that drive AI usage and cost—are rapidly evolving, creating new opportunities and unexpected financial risks. This executive roundtable will explore how AI leaders can navigate shifting token pricing, consumption patterns, and model choices while balancing performance, scalability, and cost efficiency. Discover strategies to establish effective AI cost governance, optimize token usage, and prevent the "million-dollar day" before it happens.

Check out the incredible speaker line-up to see who will be joining Chad.

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