The Executive Exchange series is an invite-only, exclusive gathering for key decision makers. All attendees influence CX and customer contact operations at the strategic level with an active need for solutions. Senior attendance creates a strategic benchmarking environment and meaningful, focused conversations.
In 2021, the Customer Management Practice brings you a series of Virtual Exchange Experiences. It’s the most productive time you’ll spend “out of the office.”
Invite-only experience for the most qualified decision-making executives
Benchmarking Session | Fireside | Industry | Interactive Roundtables | Panel |
Gain strategic insight and learn from the best | Inside scoop on fellow executive’s journey and successes | Learn timely industry trends to prepare for the future | Facilitated small group discussions | Expert perspectives on today’s critical business challenges |
The 1:1 business meetings drive personalized, strategic meetings with potential partners who can help with your active projects.
2021 Exchange Guides
Request a copy of our delegate or sponsor guide to learn more about the exchange format, agenda at a glance, benefits of joining, 2021 exchange schedule, and more.
Delegate Guide | Sponsor Guide |